Frequently Asked Questions

Is the Jacuzzi® walk-in tub really safer than a traditional tub?

Absolutely! We take your safety very seriously. That’s why we offer so many advanced features at no extra cost to you.

  • The leak-proof, low step door allows safely stepping into and out of the tub without fear of falling
  • A non-skid, textured floor reduces the chance of slipping while standing in the tub
  • The built-in raised seat is ergonomically designed for both comfort and safety while bathing
  • Easy reach grab bars are included for balance and stability
  • Anti-scald valves prevent the water temperature from reaching a dangerous level

Will the tub fit in my bathroom?

Our Jacuzzi® walk-in tub is designed specifically for bathroom remodels, where it replaces an existing tub. It fits right in the same space as a standard bathtub. Our certified installers have trim kits and other techniques to fit most odd size tub spaces as well.

How long does it take to get this tub installed?

Once you complete your purchase, we strive to have your tub shipped to your home and professionally installed to your satisfaction within 3 weeks. The actual in-home installation usually is completed in just one day.

What happens with my old tub or shower?

As part of our full service installation, we will remove the old tub or shower and clean up any mess from installation.

How much does the tub cost?

Professional installation by certified installers, tub delivery to your home and removal of your old tub/shower all are included with every Jacuzzi walk-in tub. Many factors differ from home to home, such as the type and condition of the existing plumbing, electrical wiring & service, flooring, local building code requirements, tub shipping cost, bathroom location within the house, etc. We thus cannot quote an accurate price over the phone or online.

Instead, we offer a free, no obligation in-home consultation where a trained local representative will measure your bathroom, check everything related to installing a walk-in tub, explain your options and provide you a customized price quote based on your unique requirements. Your price quote will be good for 45 days so you can make an informed decision in the privacy of your own home.

Can I buy just the tub and have it installed myself?

Jacuzzi walk-in tubs come as a complete package which includes certified installation of the new tub and removal of the existing tub or shower. Because Jacuzzi offers a Lifetime Limited Warranty on our walk-in tubs, we do not allow non-certified contractors or individuals to install them.

Where can I get supplies and accessories for my Jacuzzi walk-in tub?

You may purchase a variety of supplies and accessories online at Jacuzzi Accessory Store.

What is Hydrotherapy?

Hydrotherapy is the use of water for medical treatment. Warm, moving water can help relieve pain, improve circulation, and promote relaxation. Although today’s methods are much improved, hydrotherapy has been a well documented source of treatment since the first century.

Can I take a shower in the tub?

Yes. You may sit down and safely use the built-in, hand-held shower wand if you’d like.

Call now toll-free 1-888-670-3599 or complete the short form to the right for Free, no-obligation information on getting your very own Jacuzzi® walk-in tub!